​WOW PILATES Terms & Conditions

 

• 1.01. All payments are non-refundable and non-transferable

• 2.01. Prepaid blocks of sessions have an expiration date: 2 months from the purchase date for a block of 5 and 4 months from the purchase date for a block of 10 classes or Private Sessions.

• 3.01. If you miss multiple classes or Private Sessions in one period of absence, there will be a limit of two catch-up Private Sessions, but unlimited class catch-up session (by agreement with WOW PILATES)

• 4.01. If needed, please change or cancel your appointment with WOW PILATES with at least 24 hours notice, otherwise the session may be forfeited

• 5.01. All appointment bookings, changes and cancellations need to be made in writing via Email / WhatsApp / Text Message 

• 6.01. Pilates classes and Private Sessions are offered to people aged 14 years plus

• 7.01. An exercise class should only be undertaken if you are feeling well and your doctor has approved the exercise programme for any health conditions you may have​​. 

• 8.01. All session participants need to complete a PARQ form as a new client to WOW PILATES. This form will need to be updated if any of the details change and you agree to advise WOW PILATES in writing if there has been a change.

• 9.01. Monthly Subscribers agree to provide one month's written notice from the date of your monthly standing order payment, in the event they wish to cease participation in WOW PILATES sessions and stop their standing order.

• 9.02 Block Purchasers agree to provide one weeks written notice prior to the last booked session in their block​

Please try to give me 24+ hours notice, if you need to cancel or change an appointment, otherwise the full session fee may be charged. If you are unwell with anything contagious, please cancel and your session will be rolled forward to when you are better. Thank you

[N.b. Payment is non-refundable once you start to use the block of sessions and only refundable in full up to one week in advance of your first session].